Thursday 10 July – Saturday 12 July, 2014, RACV Royal Pines Resort, Gold Coast, QLD, Australia
Australia’s biggest event for automotive dealers kicks off on Thursday 10 July at the magnificent RACV Royal Pines Resort on Queensland’s Gold Coast with a dynamic, information-and-inspiration-packed agenda hosted by former 60 Minutes journalist, Ian Leslie.
Plenary Session 1 will see the Chairman of the newly reformed AADA Ian Field officially launch the 2014 Convention theme: ‘Forward Thinking – A New Direction’ and introduce our opening keynote speaker.
This will be followed by a special AADA International Presentation from an esteemed panel comprising AADA Chairman Ian Field and a number of international guests.
AADA CEO Patrick Tessier will then deliver his report on the achievements and initiatives the reinvigorated board has undertaken since it was reformed earlier this year.
The session will conclude with a panel Q&A hosted by Ian Leslie.
Plenary Session 2 will get down to business with a productive policy workshop program addressing critical and controversial industry issues such as who has the right to access vehicle servicing information, F&I commissions, the car tax we can do without, and dealer franchise agreements.
The afternoon workshop sessions are dealer operations and sales focused. Topics include effective strategies for managing sales teams, preventing and investigating fraud in Dealerships, fixed operations and internet marketing.
Then it’s time to relax and enjoy the AADA Welcome function which is always a highlight of the first day’s activities.
Day two starts with an appetizing breakfast and a special surprise guest – the perfect lead-in to our international speaker, Paul Cummings who returns with a bang. His two part session will reveal strategies for effective leadership and why premium customer care is vital to the success of any dealership’s operations.
Plenary Session 3 asks Dealer Principals, General Managers and Service Managers to give their dealerships a financial ‘health check’. This will be followed by Profitable Products – one of the Convention’s most popular sessions.
Plenary Session 4 – like the session prior, it will inspire productive thinking by spotlighting customer engagement with one of Australia’s most exciting and compelling presenters.
Next up is a Breakout Business Advice Session that will cover three key Dealer issues: consumer’s legal obligations, ATO Compliance and Obligations of Corporate Governance.
Plenary Session 5 – Former Prime Minister the Hon. John Howard OM AC SSI will give us his views on Australia’s future and no doubt the recent successes of the Australian
After a powerful three days, it’s time to lighten-up and enjoy the fantastic entertainment and Grand Finale Black Tie dinner that the AADA Convention never fails to deliver.