More Australian Lexus drivers are satisfied with their vehicle than owners of any other make, according to a Roy Morgan Research poll.
The poll found that 96 per cent of Australian Lexus owners were satisfied with their cars, compared to an average of 92 per cent across all vehicles.
A 92 per cent satisfaction rate is still incredibly high – well above the norms for industries such as banking, telecommunications, supermarkets, utilities, airlines, hotels and other retailers.
In presenting the award to Lexus Australia Chief Executive, Peter McGregor, Roy Morgan Chief Executive, Michele Levine, congratulated Lexus for consistently outperforming industry peers and an unwavering dedication to satisfying its customers.
Mr McGregor said the award was testament to Lexus’ “uncompromising focus on quality”.
“Just as importantly, we remain committed to building on the foundation of our business, which is to deliver an exceptional ownership experience,” he said.
Last year, Lexus Australia enjoyed the most successful sales year in its history.
According to VFACTS, Lexus sold 9,027 vehicles in Australia in 2016, which was an increase of 3.9 per cent on its 2015 result.