Category: Training

Get personal, Dealers urged

Devin Daly, CEO of SpinCar and special guest speaker at the 2019 AADA National Dealer Convention, has urged Australian Dealers to follow the lead of Netflix and Amazon by striving to make consumers’ online experiences as personalised as possible. In…

WHAT IS INDUSTRY SPECIALIST MENTORING FOR AUSTRALIAN APPRENTICES?

The Australian Government has recognised a decline in apprenticeships and has committed to a mentoring program designed to deliver support to Australian apprentices. This program is available to eligible apprentices and provides additional support throughout the first two years of…

WHY YOU NEED TO TRAIN YOUR SALES STAFF – AND KEEP TRAINING THEM

Most dealerships are losing money because they fail to invest in training their sales staff, according to world-leading automotive sales and dealership management consultant, Tom Stuker. “Starting with the management – because nine out of 10 managers lack the skill…

FLEET MANAGEMENT NOW A PROFESSION

The Australasian Fleet Managers Association (AfMA) has partnered with Swinburne University to develop a Diploma of Leadership and Management, aimed at providing the skills required by fleet managers and other automotive professionals. The course creates a pathway to a Graduate…

AUSTRALIAN SCHOOL-BASED APPRENTICE OF THE YEAR SAYS GENUINE IS BEST

Australian School-based Apprentice of the Year, motorcycle technician, Brenden Williamson, has endorsed the Federal Chamber of Automotive Industries’ (FCAI) ‘Genuine is Best’ initiative which highlights the safety, performance and durability benefits delivered by genuine replacement parts. Competing against a field…

TO TRAIN OR NOT TO TRAIN?

To train or not to train: that is the question facing not just car Dealers but business owners of all types. On the one hand, if you train your staff they might leave; on the other, if you don’t train…

NEXT GENERATION OF AUTO ENGINEERS ON DISPLAY

The next generation of automotive engineering talent strutted its stuff at the recent Formula SAE-A University Challenge at Calder Park Raceway, Melbourne. Competing against a record 30 team entries comprising 700 students from universities throughout Australia, New Zealand, India, Malaysia,…

Training Matters: NADA Courses Highlight Potential For Profits

The roll-out of the National Automobile Dealers Association (NADA) University courses is continuing apace with several dealerships signing up to take advantage of the specially-designed programs Following the delivery of the first Service Department Operations Management Course held in March…