Category: Sales

MANAGING THROUGH A CRISIS

When COVID-19 hit, there was no playbook on how to respond, how to not just sustain and protect but to prepare businesses for growth post-pandemic. Convention Host, David ‘Macca’ McCarthy, sat down with Paul Scurrah, Former CEO & Managing Director,…

DON’T BE SCARED, BE PREPARED

The second part of the Industry Overview featured Dr Marco Hecker, Auto Sector Leader, Deloitte China, who examined the evolving automotive landscape with an automotive-sector strategic focus. The global automotive ecosystem is embarking on an unprecedented period of change, with…

ONLINE CONVENTION A GREAT SUCCESS

AADA 2020 Moving Forward, AADA’s first-ever completely online National Dealer Convention & Expo, was a resounding success, with high participation rates in both workshops and feature sessions. Hosted by industry veteran David McCarthy on 10 and 11 November, the online…

Maintenance – It’s Not Just for Vehicles

In the latest of our series, thanks to legendary service adviser trainer, Lloyd Schiller, of LloydSchiller.com and Brooke Samples of Profit Blueprints, Brooke stresses the importance of maintaining all aspects of your dealership. As I was weeding my garden for…

THE NUMBERS GAME

May 2020 VFACTS arrived in all its expected ugliness – but with a few surprises both positive and negative. The accompanying chart shows which franchises won or lost – although perhaps given the COVID-19 crisis it’s more a case of…

HYUNDAI INCREASES WARRANTY EXTENSION DUE TO COVID-19

For the second time since the COVID-19 lockdown began, Hyundai Australia has increased its warranty extension period to compensate for decreased car use. Hyundai cars that had warranties due to expire between 1 March 2020 and 31 May 2020, had…