Category: Sales

DATA SHARING LAW EXPECTED SOON

The Federal Government is understood to be close to releasing legislation regarding the mandatory sharing of service and repair information. Bodies such as the Australian Automotive Aftermarket Association (AAAA) have been campaigning for the Federal Government to introduce a mandatory…

BUDGET RECOVERY MEASURES WELCOME

AADA welcomes October’s Federal Budget as an important step in driving the recovery in the automotive industry and the wider economy. “We hope the measures announced in the Budget will be a shot in the arm for the industry, which…

ONLINE WORKSHOPS POPULAR AND CONVENIENT

The online workshop program of the Moving Forward event were a great success. Despite the odd minor technological glitch, they allowed delegates the freedom to pick and choose which of our vast array of experts they wanted to hear from….

AADA BACKS MITSUBISHI’S 10-YEAR WARRANTY PLAN

In October, the AADA lodged a submission with the Australian Competition and Consumer Commission (ACCC) supporting Mitsubishi’s proposal to introduce a warranty of five years with an additional five years for customers who service their vehicle with a Mitsubishi Dealer….

THERE ARE NO SHORTCUTS TO EXTRAORDINARY

In the latest of our series, thanks to legendary service adviser trainer, Lloyd Schiller, of LloydSchiller.com and Brooke Samples of Profit Blueprints, Brooke explains why there are no shortcuts if you want to be the best. Last weekend, I elected…

GREEN SHOOTS ARE GOOD … AND THERE’S A BIGGER STORY

The Federal Chamber of Automotive Industries’ October 2020 VFACTS media release correctly nailed the key point in the numbers for the month of October – the so-called ‘green shoots’ were well and truly in evidence. Not only that, right across…

THE FUTURE OF WORK

The ‘mass experiment’ of so many people forced to work from home due to COVID-19 had accelerated workplace trends that were already underway, according to Jo Jericho, Senior Strategy Manager – Consulting, Monitor Deloitte, who spoke about ‘The Future of…

‘NEW MATH’ KEY TO COMBATTING MARGIN COMPRESSION

Dealers and used car managers needed to understand ‘the new math’ of used car sales if they wanted to combat margin compression and operate a profitable used car department, Dale Pollak, EVP & Founder, vAuto – Cox Automotive, said in…

SEAMLESS CONNECTION BETWEEN ONLINE AND OFFLINE THE KEY

Seamless connection between online and offline operations is the key to conquering The Next Digital Frontier in Auto, according to the panellists of the feature session of that title hosted by Autotrader & CarsGuide Chief Executive Officer Shaun Cornelius at…

BEING FIRST THE KEY WITH ONLINE CAR BUYERS

The COVID-19 pandemic has accelerated the transition to digital vehicle sales and heightened the importance of effective virtual showrooms. In a timely presentation on the behaviour of car buyers, Richard Dicello, Dealer Sales Director at Autotrader and Gumtree Cars, and…