Category: Industry News

AADA BACKS MITSUBISHI’S 10-YEAR WARRANTY PLAN

In October, the AADA lodged a submission with the Australian Competition and Consumer Commission (ACCC) supporting Mitsubishi’s proposal to introduce a warranty of five years with an additional five years for customers who service their vehicle with a Mitsubishi Dealer….

GREEN SHOOTS ARE GOOD … AND THERE’S A BIGGER STORY

The Federal Chamber of Automotive Industries’ October 2020 VFACTS media release correctly nailed the key point in the numbers for the month of October – the so-called ‘green shoots’ were well and truly in evidence. Not only that, right across…

SERVICE DEPARTMENT PROFIT EXPLORATION & ACCELERATION

Dealers should be aiming to achieve 20% return on sales in their service departments, according to Chris Downie, from Silver-Bullet Business Advisory, in his session at AADA 2020 Moving Forward. Mr Downie said it was time for Dealers to undertake…

THE FUTURE OF WORK

The ‘mass experiment’ of so many people forced to work from home due to COVID-19 had accelerated workplace trends that were already underway, according to Jo Jericho, Senior Strategy Manager – Consulting, Monitor Deloitte, who spoke about ‘The Future of…

‘NEW MATH’ KEY TO COMBATTING MARGIN COMPRESSION

Dealers and used car managers needed to understand ‘the new math’ of used car sales if they wanted to combat margin compression and operate a profitable used car department, Dale Pollak, EVP & Founder, vAuto – Cox Automotive, said in…

SEAMLESS CONNECTION BETWEEN ONLINE AND OFFLINE THE KEY

Seamless connection between online and offline operations is the key to conquering The Next Digital Frontier in Auto, according to the panellists of the feature session of that title hosted by Autotrader & CarsGuide Chief Executive Officer Shaun Cornelius at…

BEING FIRST THE KEY WITH ONLINE CAR BUYERS

The COVID-19 pandemic has accelerated the transition to digital vehicle sales and heightened the importance of effective virtual showrooms. In a timely presentation on the behaviour of car buyers, Richard Dicello, Dealer Sales Director at Autotrader and Gumtree Cars, and…

SENATOR’S STRONG WORDS ON FRANCHISING

NSW Labor Senator, Deborah O’Neill, who was a strong advocate for Dealers in her role on the Senate Committee inquiry into Holden, joined AADA CEO, James Voortman, in conversation as part of the AADA Policy Update and Industry Overview on…

FRANCHISE FIGHT A KEYNOTE ISSUE

AADA Chairman Terry Keating dismissed the Federal Government’s proposed voluntary Code of Conduct as “worthless”, while Government Senator David Van committed to continue his support for a fairer deal for franchisees, during the Keynote Session at the AADA 2020 Moving…