The future is electric, that much is clear. Some consumers, like some governments and some Dealers, will be quicker to adapt to that reality than others. AADA put together this visual guide to help you understand what incentives your state…
Background In early 2019, the Consumer sought to purchase a new, premium quality vehicle for work and also, personal use. As driving to various destinations was a significant part of the Consumer’s work, he required a vehicle which had navigation…
The recent decision by the Supreme Court of Victoria to uphold the finding of the Victorian Civil and Administrative Tribunal (VCAT) that Mitsubishi Motors Australia Limited (MMAL) and one of its Dealers had deceived and misled a consumer with the…
Due to ongoing COVID-19 restrictions, the Australian Automotive Dealer Association (AADA) has decided to reschedule the “2021 Future Focused” Convention & Expo to 8-9 March 2022. The COVID-19 pandemic has played havoc with every aspect of life and made it…
Dealers very often invest millions of dollars in acquiring and operating their new car dealerships. They also operate in a very competitive environment in which they compete against a multitude of other brands whilst endeavouring to meet the onerous expectations…
The automotive franchising reforms introduced in July will bring greater fairness to the commercial relations between Australian car Dealers and overseas Manufacturers. The new regulations released as part of significant changes to the Franchising Code of Conduct took effect as…
On 10 August 2021, AADA submitted its response to the Productivity Commission’s Draft Report into Right to Repair. The AADA welcomes the opportunity to provide feedback given the automotive industry is somewhat advanced on the issue. With car Manufacturers obliged…
Proposed moves to agency models are a hot topic in our industry, yet many questions remain about how the model will work in practice. The move by some OEMs to a fixed price agency model is by far the most…
We’re all familiar with the saying “the best customer is the one you already have”, and understand that customer retention is one of the key pillars of profitability. But with consumers these days having so much choice, understanding the importance…
US automotive researcher and friend of AADA, Glenn Mercer, returns to AADA 2021 Future Focused to present an update of his ongoing Dealership of Tomorrow research. Attendees at the 2018 AADA National Dealer Convention & Expo rated ‘The Dealership of…