The online workshop program of the Moving Forward event were a great success. Despite the odd minor technological glitch, they allowed delegates the freedom to pick and choose which of our vast array of experts they wanted to hear from….
In the latest of our series, thanks to legendary service adviser trainer, Lloyd Schiller, of LloydSchiller.com and Brooke Samples of Profit Blueprints, Brooke explains why there are no shortcuts if you want to be the best. Last weekend, I elected…
Dealers should be aiming to achieve 20% return on sales in their service departments, according to Chris Downie, from Silver-Bullet Business Advisory, in his session at AADA 2020 Moving Forward. Mr Downie said it was time for Dealers to undertake…
Dealers and used car managers needed to understand ‘the new math’ of used car sales if they wanted to combat margin compression and operate a profitable used car department, Dale Pollak, EVP & Founder, vAuto – Cox Automotive, said in…
For the second time since the COVID-19 lockdown began, Hyundai Australia has increased its warranty extension period to compensate for decreased car use. Hyundai cars that had warranties due to expire between 1 March 2020 and 31 May 2020, had…
In the latest of our series, thanks to legendary service adviser trainer, Lloyd Schiller, of LloydSchiller.com and Brooke Samples of Profit Blueprints, Brooke shows you how to turn a lost sale into an opportunity to improve. We know we can’t…
With plans underway for the rebooted AADA National Dealer Convention & Expo we are creating a dynamic and engaging program to meet the new challenges that the COVID-19 crisis has brought to the front of our operational agenda’s. It is…
In the latest of our series, thanks to legendary service advisor trainer, Lloyd Schiller, of LloydSchiller.com and Brooke Samples of Profit Blueprints, Brooke looks at the debate surrounding what the sales department should pay for repairs and maintenance. Most dealerships…
Obsolete parts are a drain on dealerships. You’ve bought them but now you can’t sell them, or they have been returned. They return to your shelves and are often forgotten, but they are hurting your bottom line. So what do…
A Finnish tyre manufacturer has developed new 3D scanning technology to help drivers easily assess the safety of their tyres. A study of the safety-related aspects of tyre use showed that 25 percent of tyre-related accidents occurred because the tyre’s…