Category: Dealership Operations

DIGITAL FOCUS OF NADA SHOW

The National Automobile Dealers Association (NADA) held its 2021 Show online in February, and unsurprisingly, the focus was heavily tilted towards digital marketing and online activity. BDO’s Steve Le Bas, Partner – Head of Motor Retail, and Malcolm Thixton, Partner…

SENATE COMMITTEE URGES ACCC TO EXPEDITE HOLDEN PROBE

The Senate Committee for Education and Employment has urged the Australian Competition and Consumer Commission (ACCC) to expedite its investigations into the behaviour and actions of GM Holden. On 19 March, the Committee released its final report into the Relationship…

AADA ACHIEVES MOMENTOUS FRANCHISING REFORMS

AADA welcomes the Morrison Government’s landmark reforms to the automotive franchising landscape. On 12 March, the Government announced momentous reforms for the automotive industry, which will protect Dealers against the worst abuses by some car companies and bring a degree…

CAR BUYERS STILL FAVOUR DEALER MODEL: SURVEY

New car buyers still overwhelmingly favour interacting with Dealers, and are confident in the process of finding and buying a new car, according to new research undertaken on behalf of the AADA. Zing! Insights conducted an online survey of 500…

SERVICE AND REPAIR SHARING LEGISLATION INTRODUCED

On 24 March, the Morrison Government introduced legislation into the Parliament to establish a mandatory scheme for the sharing of motor vehicle service and repair information. The scheme will, for the first time, require car Manufacturers to make information about…

BUDGET RECOVERY MEASURES WELCOME

AADA welcomes October’s Federal Budget as an important step in driving the recovery in the automotive industry and the wider economy. “We hope the measures announced in the Budget will be a shot in the arm for the industry, which…

ONLINE WORKSHOPS POPULAR AND CONVENIENT

The online workshop program of the Moving Forward event were a great success. Despite the odd minor technological glitch, they allowed delegates the freedom to pick and choose which of our vast array of experts they wanted to hear from….

THERE ARE NO SHORTCUTS TO EXTRAORDINARY

In the latest of our series, thanks to legendary service adviser trainer, Lloyd Schiller, of LloydSchiller.com and Brooke Samples of Profit Blueprints, Brooke explains why there are no shortcuts if you want to be the best. Last weekend, I elected…

THE FUTURE OF WORK

The ‘mass experiment’ of so many people forced to work from home due to COVID-19 had accelerated workplace trends that were already underway, according to Jo Jericho, Senior Strategy Manager – Consulting, Monitor Deloitte, who spoke about ‘The Future of…