Category: Dealers Perspective

Auto Franchising Reforms Good News for Dealers

The automotive franchising reforms introduced in July will bring greater fairness to the commercial relations between Australian car Dealers and overseas Manufacturers. The new regulations released as part of significant changes to the Franchising Code of Conduct took effect as…

SEAMLESS CONNECTION BETWEEN ONLINE AND OFFLINE THE KEY

Seamless connection between online and offline operations is the key to conquering The Next Digital Frontier in Auto, according to the panellists of the feature session of that title hosted by Autotrader & CarsGuide Chief Executive Officer Shaun Cornelius at…

NEW GM BRAND ‘UNTHINKABLE’

In the wake of the decision by General Motors’ (GM) to withdraw from the Australian market, AADA has expressed concern over the company’s announcement that it will be launching a new vehicle brand. “The launch of General Motors Special Vehicles…

REPUTATION IS EVERYTHING

You are your reputation… at least, almost by definition, you are in the eyes of your customers and potential customers. The Local Consumer Review Survey, conducted by BrightLocal last December, revealed just how important a business’s reputation is. We’ve always…

AGENCY MODEL RAISES QUESTIONS

With Honda’s announced intention to shift to an agency model, Mercedes-Benz doing the same for electric vehicles, and Volkswagen likewise in Europe, it raises a number of questions AADA believes Dealers deserve to have answered. AADA is not against a…

Embrace disruption, pioneer change: Cameron

New Jaguar Land Rover Australia managing director Mark Cameron has encouraged retail automotive Dealers to embrace disruption during what he described as “the most significant changes in private mobility for over a century”. Delivering the keynote address at the 2019…

Cooperation the key to profitability: Voortman

New AADA CEO James Voortman has urged Dealers to work together, not just with each other, but with OEMs and governments, to restore a focus on profitability in dealerships. Speaking at the 2019 AADA National Dealer Convention, Mr Voortman said…

Canberra presence paying off: Keating

The establishment of an office in Canberra had helped AADA become one of Australia’s most effective business associations, AADA chairman Terry Keating has told the 2019 AADA National Dealer Convention. “The last twelve months has seen our association mature its…

Death of the Dealer greatly exaggerated: Koblenz

The approaching arrivals of electric and autonomous vehicles, and ride-hailing services, are supposed to herald the death knell of the retail automotive dealership. However, that is far from the case, NADA executive vice-president and chief legal counsel, Andy Koblenz, has…

Car ownership here to stay: Wes Lutz

Consumers are nowhere near ready to give up their personal vehicles in favour of ride-sharing, NADA chairman Wes Lutz, told the keynote session of the 2018 AADA National Dealer Convention on Tuesday. Mr Lutz expressed his pride in the industry…