We’re all familiar with the saying “the best customer is the one you already have”, and understand that customer retention is one of the key pillars of profitability. But with consumers these days having so much choice, understanding the importance…
US automotive researcher and friend of AADA, Glenn Mercer, returns to AADA 2021 Future Focused to present an update of his ongoing Dealership of Tomorrow research. Attendees at the 2018 AADA National Dealer Convention & Expo rated ‘The Dealership of…
I Shall Be Released, is a gospel-based song written by Bob Dylan in 1967 and recorded by him and literally dozens of other performers over the last four decades. The most famous version is featured in Martin Scorsese’s movie The…
It’s football season again Down Under, and even if you don’t like football, you will learn a lot from the various codes that can make your dealership and departments work more efficiently and profitably. Here in the US, Tom Brady…
The AADA2021 Future Focused Expo will return to an onsite environment and will also include a comprehensive “Virtual Expo” offering for all our exhibitors. This provides the best of both worlds that will deliver exhibitors expanded audience reach. Our workshop…
AADA is thrilled to have David Speers, one of Australia’s most recognisable and respected journalists, as host of the AADA2021 Future Focused National Convention & Expo. A two-time Walkley Award-winner, Mr Speers is the host of ABC TV’s ‘Insiders’ political…
The AADA National Dealer Convention & Expo is excited to announce AADA2021 Future Focused, a welcome return to our traditional Convention in the vibrant city of Brisbane this September. AADA2021 Future Focused will present an action-packed onsite program and also…
“For everything to stay the same, everything must change.” – from The Leopard by G. T. di Lampedusa. Lampedusa was writing about Italian politics in the 1800s, but his epigram also applies to the American dealership scene today. His meaning…
On 12 March 2021, the Morrison Government announced that it would be making landmark reforms to the automotive industry in response to “the growing power imbalance” between Dealers and distributors. The Government committed to making the following reforms to the…
Motor Shows are wonderful events for anyone who loves cars. Manufacturers use them to unveil and hype up concept cars, important new production models and innovations, and the public flocks to see these wonders of technology and horsepower. Yet it…