In the latest of our series, thanks to legendary service adviser trainer, Lloyd Schiller, of LloydSchiller.com and Brooke Samples of Profit Blueprints, Brooke gives her thoughts on the coronavirus crisis. John F. Kennedy’s quote, “The time to repair the roof…
Devin Daly, CEO of SpinCar and special guest speaker at the 2019 AADA National Dealer Convention, has urged Australian Dealers to follow the lead of Netflix and Amazon by striving to make consumers’ online experiences as personalised as possible. In…
The Australian Government has recognised a decline in apprenticeships and has committed to a mentoring program designed to deliver support to Australian apprentices. This program is available to eligible apprentices and provides additional support throughout the first two years of…
In the first of a new series, thanks to legendary Fixed Operations Consultant, Lloyd Schiller, of LloydSchiller.com, and Brooke Samples of Profit Blueprints, we look at how you can use stories to motivate your staff and improve your sales and…
Most dealerships are losing money because they fail to invest in training their sales staff, according to world-leading automotive sales and dealership management consultant, Tom Stuker. “Starting with the management – because nine out of 10 managers lack the skill…
The Australasian Fleet Managers Association (AfMA) has partnered with Swinburne University to develop a Diploma of Leadership and Management, aimed at providing the skills required by fleet managers and other automotive professionals. The course creates a pathway to a Graduate…
Australian School-based Apprentice of the Year, motorcycle technician, Brenden Williamson, has endorsed the Federal Chamber of Automotive Industries’ (FCAI) ‘Genuine is Best’ initiative which highlights the safety, performance and durability benefits delivered by genuine replacement parts. Competing against a field…
To train or not to train: that is the question facing not just car Dealers but business owners of all types. On the one hand, if you train your staff they might leave; on the other, if you don’t train…
The next generation of automotive engineering talent strutted its stuff at the recent Formula SAE-A University Challenge at Calder Park Raceway, Melbourne. Competing against a record 30 team entries comprising 700 students from universities throughout Australia, New Zealand, India, Malaysia,…
The roll-out of the National Automobile Dealers Association (NADA) University courses is continuing apace with several dealerships signing up to take advantage of the specially-designed programs Following the delivery of the first Service Department Operations Management Course held in March…