Category: Feature

APPLICATION OF LCT TO TRADE-INS

There is a misconception amongst some Dealers that Luxury Car Tax (LCT) is not payable in relation to sales of cars that have been traded in. Whilst the circumstances in which a Dealer is required to account for LCT on…

HUMAN CAPITAL INDEX

Employees continue to be the single largest expense in a dealership business and there is no doubt the effectiveness of your people is the difference between outstanding and average results, which is more pertinent in challenging trading conditions. Understanding the…

BOOK NOW FOR NADA 2020

Bookings are open now for the 2020 AADA Study Tour to the NADA Show in Las Vegas. The AADA Study Tour is a premium tour package featuring not just one of the world’s largest business conventions but a massive Expo,…

ELECTRIC VEHICLES TO OUTSELL CONVENTIONAL CARS WITHIN 20 YEARS

Worldwide sales of electric vehicles (EVs) will overtake those of traditional internal combustion engine (ICE) passenger vehicles within 20 years, according to research published last month. Bloomberg New Energy Finance predicted in May that EV sales would top 50 million…

TELEPHONE SKILLS: BOOST YOUR SALES AND CUSTOMER HAPPINESS

In the latest of our series, thanks to legendary service advisor trainer, Lloyd Schiller, of LloydSchiller.com and Brooke Samples of Profit Blueprints, Brooke looks at what your staff can do to improve their telephone skills. It may seem like texting…

UK DEALERSHIPS TO NEED EV ACCREDITATION

A new UK government-backed scheme will give an official stamp of approval to dealerships that are skilled in selling and servicing electric vehicles (EVs). The ‘Electric Vehicle Approved’ brand aims to create a trusted brand and promote Dealers that have…

TOUR DELEGATES GET SOCIAL AT NADA SAN FRANCISCO

Today everything starts with Google, and this year’s AADA NADA Study Tour to San Francisco in California was no exception. Our hosts at Googleplex (a sprawling 16,700m2 campus designed by Clive Wilkinson Architects in 2005) welcomed us with yummy lattes,…