Category: Feature

TOUR DELEGATES GET SOCIAL AT NADA SAN FRANCISCO

Today everything starts with Google, and this year’s AADA NADA Study Tour to San Francisco in California was no exception. Our hosts at Googleplex (a sprawling 16,700m2 campus designed by Clive Wilkinson Architects in 2005) welcomed us with yummy lattes,…

ATO CRACKDOWN ON DUAL CAB UTES

For a long-time there has been the misconception that the provision of a ute (single or dual cab) to an employee is exempt from FBT, regardless of the type of ute or the amount of private usage. We have all…

BUFFETT INVESTS IN SA AUTO INSURANCE

The world’s fourth largest public company, Berkshire Hathaway Inc., led by Chairman and CEO, Warren Buffett, has invested in South Australia’s Motor Accident Commission. As of January 1, Berkshire Hathaway’s Reinsurance Division took over management of the MAC’s ‘back book’…

SALES CONSULTANTS CAN DO BETTER: JD POWER SURVEY

Nearly one in five new vehicle buyers in Australia indicate the sales consultant only partially understands their needs when buying a new vehicle, according to the J.D. Power 2018 Australia Sales Satisfaction Index (SSI) Study, released in January. A further…

BE A LEADER IN DEVELOPING LEADERS

In the latest of our series, thanks to legendary service advisor trainer, Lloyd Schiller of LloydSchiller.com and Brooke Samples of Profit Blueprints, Brooke looks at the importance of developing leaders from within. As many Dealers will attest, there is a…

WHY INDEPENDENT DEALERS NEED AN AUTOMOTIVE CRM

Independent Dealers wear so many hats that it’s hard to keep track. You are the salesperson, the accountant, the detailer, the customer service rep, the F&I desk, and even the marketing manager. This means that important tasks can fall through…

MORE THAN 87,000 NEW VEHICLE SALES IN FEBRUARY

The Federal Chamber of Automotive Industries (FCAI) has reported sales of 87,102 new vehicles during the month of February 2019. This represents a decrease of 9.3 per cent on the same period last year, but is 6,000 more sales than…

WHY YOU MUST TEXT YOUR CUSTOMERS

Getting your message out to existing and potential customers is always a battle. Pamphlets can be thrown straight in the recycling bin, TV and radio commercials can be ignored, emails unopened. But there is one method of marketing that has…

HARLEY GOES ELECTRIC

It’s the ultimate symbol of rebel cool: the mighty roar and iconic styling of the Harley-Davidson Motorcycle. But times they are a’changin’. In January, at CES 2019 in Las Vegas, Harley-Davidson unveiled its LiveWire electric motorcycle, as well as two…