Category: Consumer News

Over 150,000 Faulty Takata Airbags Still on Roads

At least 155,000 vehicles containing potentially deadly Takata airbags are still on our roads and with less than six months before Manufacturers are expected to complete their recall of these vehicles, the ACCC has urged consumers to check if their…

FIXED-PRICE SALES MODEL CONCERNS

As Honda and Mercedes-Benz continue to plan to shift to a set-price distribution model, AADA CEO James Voortman has expressed concern to a Senate Committee about the detrimental effect such a move would have on Australian Dealers. Honda has announced…

THE NUMBERS GAME

May 2020 VFACTS arrived in all its expected ugliness – but with a few surprises both positive and negative. The accompanying chart shows which franchises won or lost – although perhaps given the COVID-19 crisis it’s more a case of…

REPUTATION IS EVERYTHING

You are your reputation… at least, almost by definition, you are in the eyes of your customers and potential customers. The Local Consumer Review Survey, conducted by BrightLocal last December, revealed just how important a business’s reputation is. We’ve always…

NISSAN PULLS OUT OF EUROPE’S COMPACT CAR MARKET

Nissan has announced it will end sales of two compact cars in Europe and Russia, citing a consumer swing away toward utilities in the segment. It follows General Motors’ announcement it would to cease production of right hand drive vehicles,…

HYUNDAI INCREASES WARRANTY EXTENSION DUE TO COVID-19

For the second time since the COVID-19 lockdown began, Hyundai Australia has increased its warranty extension period to compensate for decreased car use. Hyundai cars that had warranties due to expire between 1 March 2020 and 31 May 2020, had…