The Case for an Industry-specific Code When the Franchising Code of Conduct was introduced in 1998 it was designed – within the framework of Australia’s competition and fair trading laws – to specifically regulate the conduct of franchisors toward franchisees….
A Shorten Labor Government would grant AADA’s wish and implement an industry-specific Automotive Franchise Code of Conduct. Shadow Assistant Treasurer, Dr Andrew Leigh MP, made the announcement when speaking at the AADA Macquarie General Session at the 2018 AADA National…
Introduction Collective bargaining enables businesses to protect their mutual interests by allowing them to negotiate agreements as a group. Australian competition law currently prevents businesses from collectively bargaining unless formal approval is given by the ACCC. “Businesses can sometimes be…
The ethical dilemma of continuing to impose a Luxury Car Tax in Australia’s post-manufacturing environment has been well aired in this magazine, and rightly so. However, regardless of whether the industry thinks it is conceptually a ‘bad’ tax, whether the…
This year the AADA Conference proved to be a great opportunity for women in automotive to connect and start well overdue dialogue around diversity and inclusion in our industry. Following on from this a Collab[oration] Day was held in November…
In the latest of our series, thanks to legendary service advisor trainer, Lloyd Schiller, of LloydSchiller.com and Brooke Samples of Profit Blueprints, Brooke looks at the debate surrounding what the sales department should pay for repairs and maintenance. Most dealerships…
Obsolete parts are a drain on dealerships. You’ve bought them but now you can’t sell them, or they have been returned. They return to your shelves and are often forgotten, but they are hurting your bottom line. So what do…
With margins being squeezed across dealerships – most recently across finance and insurance – success is increasingly focused on winning the used car battle. With 2M-plus used cars sold every year in Australia – double the new car market –…
SpinCar is the world’s leading provider of digital automotive merchandising tools, with more than 140 million virtual Walkarounds experienced by car buyers across 14 countries since 2014. In this exclusive interview with Automotive Dealer, the CEO and Co-Founder of SpinCar…
SNAP21 Fast Facts: 54 per cent of customers leave a credible review online using the SNAP21 tool 27 per cent of customers click through to Google reviews 33 per cent of customers share their SNAP21 reviews on the own social…